Effective date: January 01, 2018
Encreta Solutions ("us", "we", or "our") operates the http://encretasolutions.com website (the "Service").
We have deliberately not used 'cookies' in the development of our Web site, so you can browse the site without disclosing personal information. We do not log personal data/information without your input and permission, and when this permission is given it is not linked to statistical information that we gather.
Encreta Solutions only collects personal information when you give it to us willingly.
We are Web Development Company and on the basis of our long experience with the market, we have framed our Terms for the Use of Services that includes some important points for both of us.
We have web host’s technical support team for troubleshooting. We may not be able to assist in bad coding practice or programming faults used by the customer in their scripts which may result in any problem or errors in their website. We request our clients to understand that we as a reseller need to the entire bank on them for offering any and all technical support and they may perhaps or may not be able to crack the client’s technical errors. We as a reseller are not responsible for anything, hence any claims made by clients regarding any technical problems will be considered invalid.
We are not responsible, if the server network in the USA or any other respective nation counters any problem or performs low due to downtime caused either by hacking or spamming or server or any hardware breakdown. Being outsourcing company located in India are a reseller, we do not operate, control or interfere in any of these factors, hence clients cannot state us responsible for any downtime if at all occurred or any other problem or error faced by the client or the client’s website and hence we are absolutely NOT responsible for any kind of damages. Hence the client absolutely cannot make any claims for Whatsoever reasons from us.
In any case such as damage or loss of domain name to any other party or anything related to the domain registration / domain transfer / domain renewal / loss of a domain name is not our liability and we are not responsible for any damages the client may face regarding domain names. It is in the part of clients to handle and crosscheck whether domain entries are accurate or domain renewal date is truthful or domain shift or anything pertaining to the domain name.
We are reseller; hence client cannot blame us for anything damages and faults related to the domain name from us. We clearly announce that Domain name management and handling is entirely the job of the client and not ours. We are a reseller and not domain registration company; hence clients cannot claim any domain management services from us nor they can make claims at the time of errors or damages. Its client’s responsibility to maintain the privacy of their FTP or database or email details and keeps secure with them. We are not at all responsible for any problems, damages or errors related to website domain name.
Clients can make absolutely no claims from us. On the subject of any online payment/transaction if made on our website or accepted on our website, we noticeably declare we simply use 3rd party extremely safe and reliable merchant accounts such as paypal.com, ccnow.com, billcc.com, ibill.com etc. Client or visitor who has made the payment will be charged by this third party merchant account and only this retailer charges their credit card and accepts their payment. At the time of receiving payment, we are offered only with client’s contact details and services selected. Third party merchant accounts are non-partial and works for everyone’s welfare. Same as you, we are to the client of this service provider and use their service.
Clients are not allowed to have any commercially existing software, fixes, patches or electronic media for download on your site. If found so, we reserve the right to terminate service at any time. For example – NO download sites. Since our inception as a web development company, we framed this policy and we request our clients to follow each of them and act as a responsible member of our family. At any point of time, we reserve the right to alter and update our Terms of Service Use page, without any or dull notification.
If update/response from client side not coming after submit/completion of project within 45 days then it will be considered as completed, Later on if it will come then it will be consider under maintenance or new phase according to project which charge would be extra.
When we are developing client's website & application at that time we are add that in our testing domain for testing purpose. After completion of it we will remove from our testing server & set it into client's server. We are service based company, we are giving service as per our client's requirement so if there is any copyright issue with client's subject/project then we are not responsible for the same.
In case any of our clients are found violating any terms of service use, we reserve the right to terminate your service without refund. In case of any complaint or doubts or for any clarifications, do mail us at firstname.lastname@example.org and we promise to sort out issues with best possible solutions in limited time frame. We are here to help you and consider you as a part of our family. We will never hurt your interest for ours.
We are positive with our policy statements and hope these are equally helpful to you also. With this policy statement we are trying to clarify the obligations of internet users, counting our clients, as they are responsible members of the business community and us. We try our best to make our clients hosting experience better and more secure.
We have rights that we can show our work (which we done for our clients) as a company's portfolio.
By email: email@example.com
By visiting this page on our website: http://encretasolutions.com/contact